Increasing patient conversions is all about being prepared with the right things to say no matter what comes your way.
Preparation breeds confidence and you need to keep your entire staff trained. Each staff member needs to be trained in whatever manner they communicate with patients or potential patients.
Your front desk staff needs to handle inbound calls, your practice manager delivers treatment plans, and your hygienists can have upsells like whitening. Not to mention emails, social media engagement, returning missed calls, and more.
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